Our Values and Mission

Our Values and Mission
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Dealing with insurance companies can be frustrating, as it sometimes seems the accident injury victim’s best interests are not always considered. This is why people hire lawyers for personal injury cases.

Our mission is to provide quality legal services to people who have been injured in accidents. While that may sound simple, providing “quality legal services” is the difference between us and many other personal injury attorneys in Phoenix. When you work with Petersen Johnson, the sometimes difficult legal process becomes as simple and “human” as possible.

With the strength of a large firm and the heart and attention of a small one, we run our business with honesty, integrity and a “how can we help you” attitude. To us, you are not just another claim. We truly care about helping each one of our clients. In every case we take on, our efforts are driven by our values:

 

 

We also keep you informed as the process unfolds. We are happy to advise you on the best course of action, but will always provide all the information you need to make the right choice for you.

Compassion

We understand most people feel lawyers are not very accommodating. If you are injured in an accident and we believe we can help you, we commit to getting you in front of a lawyer within two hours. You can come to our office or we
will come to you, wherever you are in the Phoenix area.

Accountability

One of the biggest complaints people have about personal injury law firms is the attorneys “never return my phone calls.” We make every effort to return all phone calls the same day. You will hear back from us the same day or the next day 90 percent of the time.

Transparency

Many people are under the impression that lawyers do not always
keep clients informed during the process. We take extra time at the beginning of your case to explain exactly what the process will be and make sure you understand what to expect.

We also keep you informed as the process unfolds. We are happy to advise you on the best course of action, but will always provide all the information you need to make the right choice for you.

Petersen Johnson